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Before Reading My Comments Below
I have been hosting virtual servers with the same server farm folks for about 5 years now
and I have not had any serious problems. No lost web sites, no lost data, no disasters. For the price, these virtual servers are about
the best deal going. Please do not let my remarks below "scare you".
You will rarely need tech support with these servers. Most server functions, passwords,
email boxes etc. can be configured via an easy to use browser based control panel. All you have to do is to read the documentation
and the menu's of the control panel. It is all intuitive.
If you do not understand something, get a book on the subject.
Although the servers are backed up daily and "lost websites" can be restored under normal circumstances, you are personally
responsible and required to keep a current backup copy of your website on your local hard drive and at least one offline location.
If you lose your web site, and your life is about to fall apart, I will try to get your site restored from the server backups, otherwise,
restore your site from your own backups.
If You Goof Up Your Website
If you goof up your website, do not rely on the server people to keep your site backed up and up to date. If you goof up your site
or something unpredictable happens to your site, we will try to restore it from the most recent backup at the server farm. NEVER count
on other folks to safeguard your site and data. I do no guarantee that your site can be restored perfectly and I do not guarantee
that you can recover all data. (nobody can guarantee that). Please note that in 5 years I have not had a problem with this.
Catastrophic Loss of Data
In the event of a catastrophic loss of data from your virtual server the server farm folks usually restore websites from their latest
backup copy. If your data is that critical, you must personally take steps to protect it. In five years I have had no problem with
Site Statistics and Server Log Files Not Backed Up
Please note that the server folks DO NOT keep backup copies of your web site statistics files or server log files. No Big
Deal. If you lose your logs or stats they cannot be restored. In five years I have not had a problem with this. If you are
concerned about this, then make a backup copy by downloading them to your local hard drive.